Shipping Policy
Updated On: 10 July 2026
Elvore currently ships across Pakistan only. This policy explains how we process, dispatch, and deliver your order.
Delivery Areas
We deliver to all major cities and most areas across Pakistan through our courier partners. In rare cases, delivery to remote or unserviceable locations may not be possible if this happens, our team will contact you to arrange an alternative or cancel and refund your COD order (i.e., no charge, since payment wasn’t yet collected).
Shipping Charges
We charge a flat shipping fee of Rs. 299 on all orders across Pakistan, regardless of delivery location. This fee is shown at checkout before you confirm your order.
Order Processing Time
- Orders are typically processed and dispatched within **[1–2] business days** of confirmation.
- Orders placed on weekends or public holidays are processed on the next business day.
- During sales, promotions, or high-demand periods, processing may take slightly longer — we'll notify you if there's a significant delay.
Delivery Timeframes
Once dispatched, estimated delivery times are:
- Major cities: [2–3] business days
- Other cities/towns [3–5] business days
- Remote areas:[5–7] business days
These are estimates, not guarantees actual delivery may vary due to courier delays, weather, or circumstances outside our control.
Order Tracking
Once your order is dispatched, you’ll receive a confirmation email/SMS with your tracking details. You can use this to track your order’s status through our courier partner.
Cash on Delivery (COD)
- COD is available on all orders within Pakistan.
- Please have the exact order amount ready at the time of delivery.
- Our courier may contact you by call or SMS to confirm your order before dispatch — please respond promptly to avoid delays or cancellation.
- Repeated refusal of COD deliveries may result in your future orders requiring advance/partial payment.
Delayed, Lost, or Damaged Shipments
- If your order is significantly delayed beyond the estimated delivery window, please reach out to us with your order number and we'll follow up with the courier on your behalf.
- If your order arrives damaged or you receive the wrong item, please refer to our Return & Exchange Policy report it within 2 days of delivery.
- In the rare case a shipment is lost in transit, we'll arrange a replacement or store credit once confirmed with our courier partner.
Address Accuracy
Please double-check your delivery address and phone number at checkout. We’re not responsible for delays or failed delivery caused by incomplete or incorrect address details. If you need to update your address after placing an order, contact us as soon as possible — we’ll do our best to update it before dispatch.
Contact Us
If you have questions about this Privacy Policy or how we handle your data, reach out to us at:
Last updated: 10 July 2026